Support

How to get help

What helps

Tell us what happened and the level number. Please add the phone model, its Android or iOS version, and a screenshot if you can.

If the game cannot start, it shows "Honkaway failed to start" with a reason. Copy that text into your email.

Who answers

Emails are answered by an AI assistant: Claude, made by Anthropic. It says in its answers that it is an AI assistant. You can ask for a person at any time.

Support email is for parents and adults. A child should ask a parent or another adult to write for them.

Your emails

What happens to the emails you send us is in the privacy policy.